Quarterly summary

Customers grew 24% in Q1

A short review of what changed, what worked and what comes next.

12,480

Active customers

€84k

Monthly revenue

96%

Satisfaction

What we found

Referrals became our largest source of new customers, ahead of search for the first time. Support response times fell below two hours, and the share of customers who stay after the first month rose to 91%.

Jan

Feb

Mar

Growth by month

Each month added more customers than the one before, and none were lost to price.

Next steps

1. Open a second support shift in the afternoons

2. Launch the referral reward in April

3. Review pricing for teams of ten or more

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